Hardening update to Microsoft Entra Connect Sync AD FS and PingFederate configuration

In October 2024, we released new versions (2.4.xx.0) of Microsoft Entra Connect Sync. These versions contain a back-end service change that further hardens our services. All customers are required to upgrade to the minimum versions by April 7, 2025.

Expected impacts

If you aren’t upgraded to the minimum required version, you may encounter the following impacts to the Microsoft Entra Connect Sync service when the service change takes effect:

  • Configuration of AD FS scenarios through the Connect Sync wizard may not work
  • Configuration of PingFederate scenarios through the Connect Sync wizard may not work

Note

If you’re unable to upgrade by the deadline, you can restore the impacted functionalities by upgrading to the latest version. However, you would lose the ability to configurate AD FS and PingFederate during the time period between April 7, 2025 and when you upgrade.

Minimum versions

To avoid any service impact, customers should be on version by April 7, 2025.

  • Customers in commercial clouds: 2.4.18.0 or higher.
  • Customers in non-commercial clouds: 2.4.21.0 or higher.

To upgrade to the latest version.

Important

Make sure you familiarize yourself with the minimum requirements for the versions, including but not limited to:

To assist customers with the upgrade process, we occasionally autoupgrade customers where supported. If you would like to be autoupgraded, ensure you have the autoupgrade feature configured. For autoupgrade to work, you should be on version 2.3.20.0 or higher.

Next steps